Shipping times have been slower during COVID-19 so please anticipate delays in the postal service. We are not responsible for delayed packages as this is out of our control.
International Buyers - There have been rolling mail service suspensions, you will be notified if we are unable to ship to the address provided.
Most item(s) will usually ship within 5-7 business days. Made to order items can take up to 3 weeks for creation.
Shipping times will be determined by your location and by the shipping method chosen. Please see shipping methods below for more details.
*Canada Post has suspended all delivery guarantees
We offer a wide range of shipping options to suit your needs, please note; our economical shipping methods do not include tracking.
Flate Rate Shipping Within Canada
For qualifying orders we offer a $5 flat rate within Canada using oversized lettermail. This method does not include tracking or insurance so we can offer no delivery guarantees. Average transit time is between 2-7 business days but may take as long as 45 business days.
Standard US Shipping
Our standard shipping option to the US is Small Packet USA Air. It is the most economical shipping option, however it does not include tracking or insurance. Please upgrade to Tracked Packet - USA if you require tracking.
Shipping upgrades are available at checkout including tracking and faster delivery. Costs will vary depending on your location.
Absolutely! We are not currently shipping to the UK but offer service to most other countries. Buyers are responsible for all taxes and fees required by your country for import and delivery.
Returns and exchanges
We want you to love your goods!
That's why we have a no questions asked, 30-day return policy, which means you have 30 days after receiving your item to request a return.
So long as it is in the same condition that you received it, unworn or unused, and in its original packaging, we will happily call it home. Every item that leaves our studio is carefully inspected, we cover the cost of return shipping if the return is due to faulty craftsmanship or a messed up order.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
Unfortunately we cannot accept returns for personalized items, final sales or paper products such as our calendars.
Shoot us an email at email@example.com with your order number and relevant info. We want to love your goods and will do our best to make things right!
We source our leather from various tanneries and suppliers in North America choosing just the right leathers for our goods. Whenever possible we aim for solid brass and copper hardware to stay true our policy of creating Enduring Goods.
I may have an eye for angles but every item we make will be crafted as close to the listing photo as possible. Each item is photographed in as many natural lighting scenarios as possible to offer a true to life representation of what you will receive.
Since leather is a natural material and can vary greatly, you will find natural marks and dye variations making each item truly unique