WE ARE OPEN AND SHIPPING ORDERS

Shipping & Policies

 

Processing time

Your item(s) will usually ship within 3-5 business days.

If the listing is 'Made to order' it can take up to two weeks to create and prepare for shipping. *You will be notified in the event of an extended shipping time

 

Shipping 


Shipping costs and time will be calculated based on your location and will depend on the shipping method you choose at checkout. Please contact me prior to ordering if you have any concerns.

We offer untracked shipping on select small items within Canada and the United States but recommend upgrading to tracked shipping as it is the safest option to ensure your package arrives. Please contact to discuss shipping methods if you have any questions at all.

Buyers are responsible for all taxes and fees required by your country for import and delivery

 

Returns

We will accept returns of unused/unworn items less the cost of shipping. You will be responsible for return shipping unless your item arrives damaged or I have made an error. Please contact within 7 days to discuss a return/exchange.

 

*Covid-19*

Canada Post is experiencing Christmas level shipping volumes and you may experience delays in shipping time. 

 

The Nature of Handmade

All items are crafted with natural materials and as such will see variations in color, texture and markings. In the case of made to order items, I strive to create as close to the listing image as possible.

 

 

Packaging and Gift Wrapping

If you have specific requests about your packaging or gift wrapping please contact me to discuss. *Gift messages can be included free of charge