FAQ

Shipping

Your item will ship within 3-5 days, often the next day.

If the listing is 'Made to order', items can take up to two weeks to create and prepare for shipping. You will be notified in the event of an extended shipping time.

To offset the high costs of shipping I offer untracked shipping on select small items within Canada and the United States. While tracked shipping is more expensive, it is the safest option to ensure your package arrives. Please contact to discuss shipping methods if you have any questions at all.

Depending on the shipping provider you choose, shipping estimates may appear on the shipping page. Please contact me prior to ordering if you have any concerns with shipping times.

Buyers are responsible for all taxes and fees required by your country for import and delivery

 

The Nature of Handmade

All items are crafted with natural materials and as such will see variations in color, texture and markings. In the case of made to order items, I strive to create as close to the listing image as possible.


Returns

All sales are final unless your item arrives damaged or I have made an error. Please contact within 7 days to discuss a return/exchange.

 

Packaging and Gift Wrapping

If you have specific requests about your packaging or gift wrapping please contact me to discuss. *Gift messages can be included free of charge